Frequently Asked Questions

Everything you need to know about your Melway order.

What is the standard shipping time for orders?

Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary by location, usually ranging from 10 to 15 business days.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my package after it ships?

Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to the carrier's tracking page.

Do you offer a size guide for your clothing?

Yes, a detailed size guide is available on every product page. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

Are your materials sustainably sourced?

Melway Maps is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.